Documents
The public contract (offer) for colocation services and its annexes. Published on 15 October 2026; version effective 1 November 2026.
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Public Contract (Offer) for Equipment Placement (Colocation) Services
LLC "McLaut-Service". Subject, ordering and acceptance, price and payment, electricity by meter, rights and obligations, liability, term. Annex No. 1 – the Order form.
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Service Level Agreement (SLA) – Annex No. 2
Power, network, climate and technical support: targets, response times, service credits and exclusions.
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Equipment Handover and Access Policy – Annex No. 3
The technical node is closed to customers: handover, inspection and sealing of equipment at the office, authorised persons, changes and return. Includes the letter of authorisation form.
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Rules for Using the Internet – Annex No. 4
Acceptable use of the network, prohibited actions, spam and network attacks, handling of complaints.
The documents are published for reading on the website. The Ukrainian version of the documents prevails; the English text is a translation.
For existing customers
If your equipment is already placed at our node without a written contract, payment of an invoice issued after the publication of the Offer for services from 1 November 2026 constitutes acceptance of the Offer (clause 2.4). Questions: colocation@mclaut.com
Placement prices, Internet plans and one-time work are on the page Pricing.
